Kilns are the core unit of heating systems: In addition to this core unit, the product range also includes the upstream and downstream plant components. The design criteria are dictated by the customer's requirements and then, with the help of laboratory test procedures, computer simulations and calculations, a user-optimised kiln system is accurately configured. Tailor-made. Innovative. Reliable.

In the spare and wear parts business, we focus on shortening the unscheduled downtimes of our customers‘ plants and improving plant performance.

To achieve this, our team of experts examines the individual production processes and based on their OEM expertise and new material technologies, develops suitable wear part solutions for the respective application in combination with appropriate business models.

Thanks to our long-term experience as an OEM supplier, we can provide innovative spare parts concepts to meet your quality and performance requirements: on the one hand, the engineering and manufacturing of individual spare parts in line with your requirements; on the other hand, the ongoing development and enhancement of spare parts and components to increase the availability and performance of your plant. We also offer spare and wear parts for plants that were engineered and erected by third parties.

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Over time, the demands on your production plant change. The thyssenkrupp Polysius Service supports you in meeting these requirements in the form of conversions, modernisations and other renewals. With innovative solutions, modern components and customer-specific upgrades, we help you to bring your plant up to date. State-of-the-art process technology and components increase the service life of your plant. We offer this service for individual plant components as well as for the entire plant.

Maximum availability of the system is crucial for economic success. To ensure this, we offer you various forms of inspection, repair and maintenance services by our trained specialists. Our offer includes numerous measures that can be carried out individually or combined according to your requirements.

With polscan® we have a high-precision, optoelectronic measuring method that can quickly and accurately measure rotary kilns during operation. This reliably diagnoses vertical and horizontal deviations of the rotary kiln axis as well as deformations, eccentricities and ovalities on the kiln shell. The availability of the rotary kiln is thus increased many times over, as damage is detected at an early stage. Our experts measure rotary kilns of all manufacturers. Operating time and financial expenditure can be calculated in advance.

• First measurement in 1985 
• Over 2,500 measurements carried out worldwide in more than 55 countries to date

Thanks to our state-of-the-art remote support tools, we are always close to you - even when you are far away. Our specialists provide you with real-time on-site support, whether it's for troubleshooting or regular maintenance. Using online live video support, we can transmit sounds and images of your work area directly to our experts. This allows us to check your system precisely - from your perspective - and thus support you quickly, effectively and, above all, inexpensively.

• Experience since 2012
• Various communication options
• Worldwide availability of high-end

„Through our polscan® service, malfunctions on the kiln can be detected and corrected at an early stage. This results in higher availability of the rotary kiln.” Tristan Schulz is part of #TheServiceTeam at thyssenkrupp Polysius and the responsible supervisor for this service. Since polscan® was introduced in 1985, our experts have measured over 2,500 rotary kilns in more than 75 countries.

Click on the videos below and learn more about our polscan® service!

Plant References: HeidelbergCement AG – turnkey project for kiln roller station

Project description

Cement plant

Manufacturing and assembly of kiln roller station II (turnkey project) with a splined kiln tyre. Manufacturing and assembly of kiln roller station III with slipping tyre was already done in 2008.

Customer: HeidelbergCement AG

Location: Schelklingen, Germany