On-site services
Our on-site services for your systems
We are your partner with know-how in the vicinity: With our local service organisations, we have established a dense network that we are continuously expanding. This enables us to offer you fast, local and comprehensive support for overhaul and replacement of strategically important spare and wear parts, maintenance or servicing. We also offer on-site support such as ad-hoc repairs, technical support, maintenance and other services.
Technical inspections & audits for optimised throughput and guaranteed operation
Our service specialists can detect and eliminate problems on site at an early stage, before your rotary kiln, crusher or mill suffers serious damage. To do this, they carry out a visual inspection of your machine (if necessary, additionally vibration and temperature analyses) or use the latest technology for scanning and measuring. In addition, we provide you with a comprehensive overview of the condition of your plant as well as plant-specific recommendations for preventive maintenance and modernisation. This significantly increases the availability of your machines and plants and reduces unplanned downtimes.
Well-planned shutdowns for repairs/revisions and support in case of breakdowns
Time is money - that's why you need reliable shutdown repairs and checks as well as support in the event of a technical defect. Because every minute counts during downtime, our experts carry out precisely planned repairs within your downtime schedule. In an emergency, we support you with troubleshooting and immediate repair measures to keep your production downtime as low as possible.
Training
Elevate your team's expertise with our comprehensive training programs, conducted either at our training center or your plant. Covering the entire cement industry spectrum, our courses delve into production, maintenance, and automation. Participants gain insights into machine operation, maintenance, process control, and the latest industry advancements, ensuring readiness for daily operational challenges.
poldrive - Drive Check-up
Ensure the longevity of your drives with our preventive check, poldrive. Our experts conduct thorough examinations of your production machine drives, allowing early detection of potential issues. With worldwide service availability, poldrive ensures maximum plant uptime. Our skilled analysts employ visual inspections, vibration measurements, gear tooth contact pattern tests, width load distribution assessments, operational balancing, and oil analyses, drawing on the extensive know-how of the thyssenkrupp Group.
Inspection
Enhance your cement plant's efficiency with our process engineering inspections, drawing on decades of global experience. We specialize in optimizing productivity, product quality, energy efficiency, plant availability, and emission reduction. Ensure economic success through our mechanical inspections, offering tailored measures for maximum plant uptime. Trust our service specialists for early problem detection, comprehensive plant assessments, and precise recommendations, minimizing downtime and boosting overall performance.
Repair Service
Experience our global repair service and spare parts installation for your systems. We offer comprehensive support from project planning and preparation to seamless implementation—all from a single source. This eliminates processing friction and interface issues for a smoother experience.
PlantScan3D
Explore new horizons with PlantScan3D: Leveraging precise laser scanners and high-resolution industrial drones, we generate intricate 3D models of plants, process systems, or terrain. Our millimeter-accurate measurements serve diverse purposes, including plant design, wear measurement, and inspections.
Drone Inspection
With impressive range and flexibility, our industrial drones revolutionize inspections, effortlessly covering vast aresas quickly and accessing elevated and challenging spots. Eliminating the need for costly scaffolding or climbers, these drones document results for later evaluation by industry experts. Customizale with various sensors, they adapt seamlessly to diverse inspection tasks.
polscan® - Kiln Measurement
Introducing polscan®, our advanced optoelectronic measuring method for swift and precise rotary kiln assessments during operation. Detecting vertical and horizontal axis deviations, as well as deformations, eccentricities, and ovalities on the kiln shell, ensures early damage detection, significantly increasing kiln availability. Our experts measure rotary kilns from all manufacturers, providing upfront calculations for operational time and financial planning. Tailored service options are available to meet your specific needs.
polgrind® - Slide Ring and Tyre Grinding
Rotary kiln races and rollers endure constant substantial forces, causing geometric defects and damage to their surfaces over time, leading to irregularities and machine damage. Our mobile polgrind® machining restores flawless surfaces, significantly enhancing the operational reliability of rotary furnances. Similarly, with shell-supported ball mills, our service ensures that race rings regain perfection, allowing mills to operate flawlessly.